Retail
Retail

Retail

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Retail is Applying AI in Four Main Areas – Data Remains a Challenge

If you’ve been paying attention to the application of artificial intelligence in retail, you may feel like the buzz around the topic has gone from zero to “arrived” in less than a year. In retail time, even at the speed of the modern consumer, that is incredibly fast. Some of the hype has come from […]

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Richard Liu, Founder of JD.com, China’s Largest Retailer, Envisions A ‘100%’ Robot Workforce

“I hope my company would be 100% automation someday … no human beings anymore, 100% operated by AI and robots.” That’s Richard Liu’s audacious goal, which he outlined to my colleague David Roth* in a rare, just-released interview conducted in English at the World Retail Congress in Madrid last week. Liu is the 44-year-old founder, CEO and […]

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AI in Smartphones Changing the Game for Consumers

A few years ago, ordering online was like ordering through a catalog. You would see something online you like, then most likely try to find it in an actual storefront somewhere. Now, the shifts in procurement and delivery have made online buying easier than going to the store. Shipping charges are now lower and that small […]

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Big Brands L’Oreal and Home Depot Rapidly Adopting AI

Artificial intelligence and its sister technologies like machine learning and machine vision have been the talk of the town at South by Southwest and in the marketing industry more broadly for years. However, for L’Oreal and The Home Depot, these areas have rapidly evolved from marketing buzzwords and early experiments into necessities for engaging their […]

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Here are 5 Innovative Uses for Machine Learning

Though its time horizon can’t be predicted, artificial intelligence (AI) promises to foundationally influence modern society, for better or worse. A sub-genre of AI — machine learning — has garnered particular attention from the pundits for its potential impact on the world’s most important industries. Due to the resulting hype, massive amounts of talent and resources are entering […]

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Survey: One-Third of Shoppers Spend More When AI Is Used

When it comes to resolving problems, consumers prefer to speak with a real, live person. But when it comes to other interactions, chat bots are preferred, according to a recent study from PointSource, a Globant company. The survey also revealed that when artificial intelligence is deployed tactically, one-third of shoppers will dole out more money on a […]