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Natural Language

Retail is Applying AI in Four Main Areas – Data Remains a Challenge

If you’ve been paying attention to the application of artificial intelligence in retail, you may feel like the buzz around the topic has gone from zero to “arrived” in less than a year. In retail time, even at the speed of the modern consumer, that is incredibly fast. Some of the hype has come from […]

Edmonton Startup using AI to Fix ‘Broken Meetings’

Meetings cost time and money to run, and many of them are unnecessary, says Testfire Labs CEO Dave Damer. His solution: the company’s AI assistant, Hendrix.ai. Currently in its beta test phase, it takes a meeting’s minutes, noting questions, answers and action items by listening via microphone. Its meeting summaries leave out “chit chat” for […]

Here are 3 Tips to Reduce Bias in AI-Powered Chatbots

AI-powered chatbots that use natural language processing are on the rise across all industries. A practical application is providing dynamic customer support that allows users to ask questions and receive highly relevant responses. In health care, for example, one customer may ask “What’s my copay for an annual check-up?” and another may ask “How much does seeing […]