Artificial intelligence (AI) is increasingly getting attention from enterprise decision makers. Given that, it’s no surprise that AI use cases are growing. According research conducted by Gartner, smart machines will achieve mainstream adoption by 2021, with 30 percent of large companies using AI. These technologies, which can take the form of cognitive computing, machine learning and deep learning, are now […]
If you’ve been paying attention to the application of artificial intelligence in retail, you may feel like the buzz around the topic has gone from zero to “arrived” in less than a year. In retail time, even at the speed of the modern consumer, that is incredibly fast. Some of the hype has come from […]
Alibaba Group is powering ahead with a range of AI research and initiatives in a bid to realise its vision: To make it easy to do business everywhere and anywhere. That’s according to an Alibaba Group chief scientist and associate dean of machine intelligence and technology, Xiaofeng Ren, who spoke at CeBIT about how to […]
“I hope my company would be 100% automation someday … no human beings anymore, 100% operated by AI and robots.” That’s Richard Liu’s audacious goal, which he outlined to my colleague David Roth* in a rare, just-released interview conducted in English at the World Retail Congress in Madrid last week. Liu is the 44-year-old founder, CEO and […]
A few years ago, ordering online was like ordering through a catalog. You would see something online you like, then most likely try to find it in an actual storefront somewhere. Now, the shifts in procurement and delivery have made online buying easier than going to the store. Shipping charges are now lower and that small […]
Though its time horizon can’t be predicted, artificial intelligence (AI) promises to foundationally influence modern society, for better or worse. A sub-genre of AI — machine learning — has garnered particular attention from the pundits for its potential impact on the world’s most important industries. Due to the resulting hype, massive amounts of talent and resources are entering […]
When it comes to resolving problems, consumers prefer to speak with a real, live person. But when it comes to other interactions, chat bots are preferred, according to a recent study from PointSource, a Globant company. The survey also revealed that when artificial intelligence is deployed tactically, one-third of shoppers will dole out more money on a […]
