OpenAI floated giving the Trump admin a 5% stake. Financial Times ran it citing two people familiar with the talks. OpenAI haven't confirmed or denied anything. $852 billion valuation at last count, March 31. That 5% works out to $42.6 billion in p…

ServiceNow's customer chief called tokenmaxxing an AI hype cycle in the Observer last week. Not some startup founder flexing contrarian creds — the guy who runs their customer org telling everyone the wrong meter is running the show. Salesforce ann…

Salesforce posted $2 per resolved AI agent issue. The definition of "resolved" is where the actual cost lives. Resolved means the agent completed the job start to finish without a human stepping in and without the customer walking away unhapp…

The enterprise AI governance race isn't about compliance. I went looking to see why these companies are actually talking this up. For the press, AI governance is a boring compliance story — audits, kill switches, making sure agents follow the rules…

Who governs AI agents once they're running in production? I went looking for the answer. It's more complicated than the press releases suggest. This week Cognizant and ServiceNow announced a partnership specifically to close what they're ca…