OpenAI has introduced Presence, an enterprise product for deploying voice and chat agents across workflows such as billing support, insurance claims and employee IT requests. The notable part is less the underlying model and more the operational layer….

Meta’s Muse Spark 1.1 update moves Meta AI beyond answering questions toward carrying out ongoing tasks. According to Meta, it can now connect with email and calendar apps, conduct web research, produce slide decks, and deliver recurring outputs such a…