users show up to your AI product already burned. not by you, by the last three tools that were confidently wrong at the worst possible moment. that damage transfers. we learned this the hard way. product demoed great, retention was rough. users tried i…

every AI product demos well. that's kind of the problem. demos are controlled — you pick the input, you know what comes out, you show the clean version. then real users show up with messy inputs and edge cases you never tested and the thing that lo…