At work, I have been talking more and more about AI fluency as a skill that companies need if they want to be successful in using AI. AI literacy is about knowing how to use AI tools. AI fluency goes a level deeper: understanding, on a conceptual level…

Imagine a procurement agent doing exactly what it was supposed to do. A supplier flags a delay. The agent reads the email, finds the affected PO, scans the network for alternate inventory, and reroutes the order. Twelve seconds, end to end. In a demo, …