AI agents were easier to discuss when they only wrote text, summarized docs, or generated ideas. Now the conversation is moving toward agents that can access accounts, trigger payments, interact with vendors, or act inside business systems. That feels …

AI agents are getting better at taking actions, not just giving answers. That sounds exciting until the action touches something real: customer data, payments, internal systems, emails, approvals, or legal/business decisions. A bad answer can be correc…