Sales has one of the clearest use cases for AI but I think the conversation is still focused on the wrong thing. Most people talk about AI writing emails or scoring leads. The bigger opportunity is helping people get better at selling. Think about how sales coaching works today. A manager rides along with a rep once every few weeks. They watch one or two conversations then try to coach based on that small sample. The rest of the month they have almost no visibility into what is actually happening with customers. Now imagine every customer conversation becoming a learning opportunity.
Instead of coaching from memory managers can review real conversations. They can spot patterns across the whole team. New reps can learn from top performers instead of waiting months to gain experience. Feedback becomes part of the normal workflow instead of something that only happens during ride alongs. To me that's where AI has the advantage and that everyone should use AI to their advantage.
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