Been messing with voice agents at work lately, we use cloudtalk for our phone system so I turned on their ai thing for a trial. whatever, just handling missed calls
but here's what i can't stop thinking about - people are way more honest with the bot. Like they'll tell an ai their actual budget or admit they're just shopping around, stuff they'd never say to a human rep. One lady literally said "I can't afford this right now" to the bot. to a human she would've just said "I'll think about it" and ghosted
Also kinda wild how many people say please and thank you to it. like full sentences. "thank you for your help" to a machine. There's something almost sweet about it? Or maybe just habit
not sure if this says more about AI or about how we interact with each other tbh
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