Hello r/Artificial community,
I'm currently conducting research titled "Evaluating the Impact of AI-Driven Chatbots on Customer Satisfaction in the Retail Industry". The goal is to understand how chatbots are shaping customer experiences and satisfaction levels in the retail sector. Whether you're a consumer who has interacted with chatbots, or a professional working in the AI/retail space, your insights would be incredibly valuable!
Why participate?
Your input will help highlight the effectiveness of AI chatbots and may contribute to improving future retail experiences. Plus, it's a great way to reflect on your own experiences and views regarding modern retail technologies.
Survey details:
Length: The questionnaire will take approximately 5-10 minutes to complete.
Format: Multiple choice and a few short answer questions.
Anonymity: Responses are collected anonymously, and data will be used solely for academic purposes.
How to participate:
https://forms.gle/LgvqWhMQ62PRUPNk9
I am aiming for a broad range of perspectives, so feel free to share this with anyone who might be interested. Your participation is crucial to the success of this research and is greatly appreciated!
Thank you for contributing!
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