What is the value of the individual in a socially integrated world?
Humans play an interesting role in this technology enabled socially integrated world. Making sense of how to leverage this enablement is paramount in building the …
The revolutionaries that do not care about the growth plans and commercial strategies of the incumbents…
How do you compete against revolutionaries? Figure out what to disrupt first, then create the operating model; figure the business model out as you go. …
Do we really understand the mega-waves of change?
History is never objectively recorded. It’s interpreted, contextual, perceptive, and generally subjective. The future is never reasoned about objectively. We make extrapolations, projections, and form …
“Built to Thrive” the book…
Built to Thrive has been a long project. We are in the final phase of getting to publication. So, I will over the next 30 …
Where do new ideas really come from? One such view…
Networks are the infrastructure for the transmission of information and ideas. A meme is what packages the ideas and information that is being sent. Coined …
Dealing with consumers, customer, clients, patients, subscribers, guests…
I had another call this morning from a call center doing “outbound sales”. For the uninformed: you either use a list of names you bought …
You gotta move it, move it…
No matter how much we accept the constant nature of change or subconsciously adapt to it, we still structure our lives around faint delusions of …
Reshaping open innovation for service industries
Services companies require different approaches to open innovation due to the different inherit models of sharing information during and after the creation of new service …
Looking ahead into 2011 where do we see ourselves?
I have dedicated much of my thinking to what I perceive is happening in the landscape around me. Ideas of innovation seem to meet me …
System rationalization and legacy migration is an impossible mission in banking, where is the silver lining?
If you have a business process that has been developed over many years, the people using the process and the people defining the process all …