The relationship between the participative customer and economic customer
The role of the customer has evolved where the act of co-production plays a more dominant role than in the previous era. This has been …
Energy and Focus
If you’re in your own business, working in a corporate, or generally working on initiatives to make a difference – some key elements of a …
The Zimbabwe Effect and other perceptive influencers
I’ve been planning a trip to Zimbabwe (for Gordon Institute of Business Science or GIBS) for the last two months. Well, there wasn’t much planning …
Cycles of convergence and divergence
There are cycles of convergence and divergence in the computer, consumer electronics, media and other industries that are confusing the general understanding of “convergence”. Convergence …
Case of Standard Bank: social media news on the go
Standard Bank has created a social news platform for their Pro20 series. It has the works; video, photos and the ability to make comments. Check …
Some ramblings (not rumblings) about protection and freedom
Would the free culture movement change the intellectual property landscape? Are we killing creativity by over-protecting our creations, by not allowing people to alter, enhance …
Intellectual property protection of marketplace platforms
Intellectual property protection (through patents) is always under scrutiny, and especially software patents. I started looking into “marketplace patents” recently and found a very confused …
Innovation journalism driving epistasis
I’ve been following the Innovation Journalism community since 2004; the reason – David Nordfors makes a compelling point that many of the innovations today are …
Reframing, reconfiguration and the road to co-production
Richard Normann wrote a landmark book in the 90’s called Reframing Business. It had a profound impact on my thinking about business and on others …
A case for NOT using military metaphors in business
We are in an era where the social being has an opportunity to reason about its existence and importance from a different vantage point- importance …