I think my relationship with AI has changed a lot this year. Like, if I have a call tomorrow and need to know how HubSpot stacks up against Salesforce, I don’t really want 800 words explaining the differences anymore. I don’t want to copy that into a doc, open 12 tabs to check the sources, find some customer reviews, then spend another hour turning everything into slides.
I just want to say: here’s what I’m trying to do. Go research it and give me something I can actually use tomorrow morning.
That’s why I’ve been playing around with agents more lately. One recent example was a competitive sales battlecard. I gave AI the task and it researched public pricing/features, pulled actual customer review screenshots, compared the two products, and gave me a finished deck with a quick-reference page, objections, talking points and sources. Obviously I still checked the important stuff myself, but I was editing the deliverable instead of assembling it from scratch. That distinction feels pretty important.
I’m slowly caring less about whether an AI gives me the smartest answer in the chat box. I care more about whether I can give it a messy goal, walk away, come back, and have an actual deck / report / prototype / whatever sitting there waiting for me.
Maybe that’s the real shift from chatbots to agents? Curious if anyone else feels the same.
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