Is there any way to create and manage a spreadsheet?
I work in a call center. We create a spreadsheet to assign CSRs' calls to QA people to listen to. Like this: CSR 2mins 4mins 6mins 8mins BOB JOE BILL AMY ANDY JANE ANDY JOE BILL AMY JOSE ANDY AMY JOE BILL KAYLA BILL ANDY AMY JOE VLAD t…