AMA: Built an AI shopping assistant that analyzes millions of reviews – 6 months in, here’s what I’ve learned about consumer behavior
AMA: Built an AI shopping assistant that analyzes millions of reviews – 6 months in, here’s what I’ve learned about consumer behavior

AMA: Built an AI shopping assistant that analyzes millions of reviews – 6 months in, here’s what I’ve learned about consumer behavior

Started Yaw AI 6 months ago to help people make better purchasing decisions. The system now analyzes millions of product reviews and finds alternatives in real-time. Happy to share technical details, user insights, or anything else.

Quick stats:

  • 15K+ active users
  • Processing 2M+ reviews monthly
  • 4.8/5 Chrome store rating
  • $8,400 MRR

Most interesting technical challenge: Product similarity matching. Training an AI to understand that two visually different products serve the same function is surprisingly complex.

Weirdest user behavior discovery: 23% of users find a cheaper alternative but still buy the original expensive item. Analysis suggests it's about brand confidence vs saving money.

Consumer psychology insights:

People don't read reviews, they scan them

  • Average time spent reading: 12 seconds
  • Focus on star ratings and negative review summaries
  • Skip positive reviews almost entirely

Price anchoring is incredibly strong

  • Users shown a $200 "sale" price for $300 item rate it higher than identical $150 regular-price item
  • Discount percentages matter more than absolute savings

Brand loyalty overrides logic

  • Users will pay 40%+ premium for familiar brands
  • But will try unknown brands if savings exceed 60%

Questions I get most:

  • "How does the AI avoid suggesting random products?" (Semantic similarity models + user feedback loops)
  • "Why do you sometimes recommend more expensive alternatives?" (Quality/durability scores from review analysis)
  • "How do you make money without affiliate links?" (Freemium SaaS model)

Biggest surprise: The system finds better products, not just cheaper ones. Users discover higher-quality alternatives they never would have considered.

Current limitations:

  • Struggles with very new products (no reviews to analyze)
  • Cultural context in reviews can confuse the AI
  • Works better for objective products vs subjective ones (tools vs art)

What's next: Mobile app, integration with price tracking, partnerships with sustainable brands.

Ask me anything about AI in e-commerce, consumer behavior patterns, or building shopping tools!

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