CEO Jennifer Smith — a former Greylock and McKinsey consultant — and CTO Aaron Podolny cofounded the company, which now has two major products.
Scribe Capture records how expert employees conduct workflows via a browser extension or desktop app, and then it generates shareable documentation. This includes screenshots and written instructions to help standardize processes and "institutional know-how" like onboarding, customer support, and training, Smith said.
Its latest product is Scribe Optimize, which analyzes workflows within a company to show leaders areas of improvement and ways to adopt AI. It also draws on a database of 10 million workflows across 40,000 software applications that Scribe has already documented to suggest areas for automation.
Scribe has 120 employees and over 75,000 customers — including New York Life, T-Mobile, and LinkedIn — with 44% of the Fortune 500 paying for the service, the company said.
Smith said Scribe has been "unusually capital efficient," having not spent any of the funding from its last $25 million raise in 2024. The team chose to raise this year to accelerate Optimize's rollout and build follow-on products, she said.
