ai sms conversation flow for qualifying leads

I'm a founder working on an AI SMS conversation flow to help an insurance agency automatically engage/qualify leads and thought the flow chart looked pretty cool (lol)

• Some complexities that are being handled here:
  • Leads may be interested in more than one insurance type
  • Each insurance type can have overlapping qualifying questions
  • Each insurance type can have unique qualifying questions
• Why this works better than a traditional SMS logic flow chart or a form:
  • With LLMs, conditions can be defined in English rather than just matching keywords (e.g. press 1 for x, 2 for y, 3 for z)
  • Can answer questions about insurance that come up along the way
  • Can keep the lead on track with answering questions if things get off topic
  • Personalized follow-up if lead gets distracted or busy! (it happens)

https://preview.redd.it/d8b7t71o1h5d1.png?width=3286&format=png&auto=webp&s=6ce542ffd670cb0f37fec24ab933d497d2fd057a