The shift from Software-as-a-Service to Service-as-Software by AI companies represents a $4.6 trillion opportunity in the global services market.
Enterprise leaders have heavily relied on software for company growth, with software now being a crucial part of the modern technical economy.
AI, especially agentic AI, significantly boosts productivity by automating tasks and decision-making processes.
The potential for AI to automate various services and full-time positions is vast, impacting areas like IT services, business process services, and DevOps.
This paradigm shift not only aligns software costs with business value but also enables a more scalable business model for vendors.
Source: https://foundationcapital.com/ai-service-as-software/
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