AI Helped Me Get a Refund from ExpressVPN After Their Policy Said No!

Hey everyone,

I wanted to share my experience of how using AI helped me secure a refund from ExpressVPN, even after their refund policy initially prevented it.

I had canceled my subscription but was told that I wasn't eligible for a refund because the 30-day money-back guarantee period had passed. I had about 8 month worth of paid for service left. With the help of AI, I was able to craft persuasive messages and eventually got ExpressVPN to process my refund as a one-time exception!

Here's a screenshot of the conversation. I hope this story might inspire others to use AI for navigating tricky customer service situations.

Cheers!