UX research is vital for introducing generative AI tools thoughtfully into user experiences.
Randomly injecting AI without context can lead to underwhelming or frustrating solutions.
Identifying user problems, understanding AI capabilities, determining tasks for automation, building user trust, and evaluating AI outputs are key steps in UX research for AI-powered software.
Understanding user needs, observing pain points, and recognizing tasks where users invest time and effort are crucial for finding the right problems to solve.
Properly understanding AI's capabilities and limitations is essential for successful integration into products.
Source: https://www.looppanel.com/blog/building-ai-ux-research-guide
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